Contact Rabona Casino

Support stays within reach

Use live chat or e-mail [email protected] whenever you need assistance. Our multilingual support team is available around the clock, including 24/7 live chat access.

Bring the issue to the right place

Support can help with:

• account details and a request to close your account
• documents requested for verification
• questions about deposits and withdrawals
• bonus conditions or a bonus that was not credited
• a self-exclusion request
• requests concerning your personal data and privacy rights

Include the details needed to identify the account and understand the issue, and keep your password private.

Complaints follow a clear route

Start by e-mailing [email protected] for an initial response. If that response does not resolve a complaint about a gambling transaction, send a detailed written complaint to [email protected] from your registered e-mail, with your username, registered full name, the reason in the subject line, a clear summary, and the relevant dates and times.

We will provide the outcome within 10 days after receiving the complaint. An unusually complex investigation may require more time.