Rabona Casino
At Rabona Casino, we bring our Casino section, Live Casino and Sports together with promotions, loyalty features, payment information and account support.
Games and Slots
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Casino lobby
Move between Top, New, Popular, Exclusive, Bonus Buys, Megaways, Instant Games, Slots, Table Games, Live Games and Streamers' Choice in our Casino lobby.
Slots and tables
Our Casino section includes progressive and video slots and Megaways titles. Table choices include baccarat, roulette and video poker.
Providers
Our selection includes games from Backseat Gaming, ELA Games, Playson and Amusnet.
Jackpot collections
Browse the Hot Jackpots, Lucky Jackpots, New Jackpots and WonderPot collections without leaving our Casino lobby.
Country availability
Some studios limit their games by country, and NetEnt games and a few individual slots are not available to players in Canada.
Live Casino
Live tables
Our Live Casino includes blackjack and roulette with real dealers. You can also play casino hold'em, Caribbean stud poker and three-card poker at real-world tables with dealers and other players.
Collections
Choose from Gold Saloon, Roulette, Blackjack, International Tables, Game Shows, Baccarat and Dice, and Poker in our live lobby.
Sports Betting
Acceptance, cancellation and settlement
Once you place a bet, you cannot cancel it, although we may deny a bet or cancel one already accepted at our discretion. Pre-match and live events are settled and paid on the official result, then treated as closed. A bet accepted after an event starts is void unless the event is covered by our live service.
Markets
We cover pre-match and live betting across soccer, basketball, football, ice hockey and other sports.
Bet formats
Place single or multiple bets. Multi-bets and system bets can contain at most 30 selections.
Live odds
Maximum bet limits vary by sport and game. Live betting can involve sudden changes in odds, prices are not guaranteed to remain available and we may stop offering odds during a match.
Bet Builder
Bet Builder combines selections from the same event. If one selection is void or push, the entire slip is void or push regardless of the other outcomes.
Free bets
A credited Free Bet appears under Betslip and expires within 3 days if unused, when the free bet amount and any winnings from it are voided. It must be used in full on one single or multiple bet. When it wins, only the winnings are credited and the stake is not returned.
Those winnings require 3x wagering at odds of 1.5 or more on a single or multi-bet. Only bets settled as won or lost count. The maximum withdrawal from a no-deposit sports bonus or Free Bet is 3x the initial bonus, with excess winnings voided.
Welcome Bonus
Casino Welcome Bonus
For a new player before the first qualifying deposit, our Casino Welcome Bonus is 100% of that deposit up to 750 CAD with 200 free spins. It requires a minimum deposit of 30 CAD. Once the qualifying deposit is processed, activate the deposit bonus and free spins separately in your Profile.
The spins arrive in sets of 20 per day for 10 days. The first set is available after the deposit, each set lasts 24 hours and any unclaimed set expires. You can use the welcome spins once all active casino bonuses are fulfilled.
The deposit and bonus require 35x wagering, while free-spin winnings require 40x. Complete the requirement within 10 days of activation or the bonus and associated winnings are voided. The maximum bet while this bonus is active is 150 CAD. At most 10x the bonus can be released.
Free-spin winnings released to the real balance are capped at 75 CAD for up to 50 free spins and 150 CAD for more than 50 free spins. Amounts above those caps are voided. Deposits made with Neteller or Skrill do not qualify for either welcome bonus.
Claim this bonus before any bet is made with the qualifying deposit. A withdrawal request before claiming or while the offer is active voids the bonus. Cancelling it voids the whole casino bonus balance. This welcome promotion cannot be combined with another promotion. Activating another bonus or claiming bonus spins removes the current bonus and its winnings.
Crypto Welcome Bonus
As a separate first-deposit choice, our Crypto Welcome Bonus is 200% up to 3,000 USDT with a minimum deposit of 100 USDT in one of the cryptocurrencies listed under Deposits.
The deposit plus bonus requires 40x wagering within 10 days of activation. Missing that window voids the bonus and potential winnings. The maximum bet while this choice is active is 114 USDT, and at most 10x the initial bonus is released.
This bonus is also claimed before your first bet from the deposit. Asking for a withdrawal before claiming or during the bonus ends eligibility, cancelling it empties the casino bonus balance, and no other promotion can run alongside it.
Promotions
Weekend Reload Bonus
Opt in each week for the first deposit made from Thursday 7:01 pm ET to Sunday 6:59 pm ET. The reload is 50% up to 1,050 CAD from a 30 CAD deposit, with 50 free spins from a 75 CAD deposit.
Wager the deposit plus bonus 35x and free-spin winnings 40x. Finish within 10 days or the bonus and its winnings are voided. These free spins can be played after every running casino bonus has been wagered through. Claim this bonus before you bet with the qualifying deposit. While it is active, the maximum bet with bonus money is 150 CAD, the spin winnings you can transfer to your real balance stop at 75 CAD with any excess voided, and activating a new bonus removes this one together with its winnings.
Daily Cashback
After opt-in, Daily Cashback is open to VIP levels 2 to 5 for Casino games. We credit it at 04:00 UTC each day in My Bonuses. The calculation uses real-money Casino bets minus real winnings for the day and excludes bonus funds.
Rates are 3%, 5%, 10% and 15% for VIP levels 2, 3, 4 and 5 in that order. Each opt-in covers 4 weeks while you keep depositing and playing Casino games, and active players are opted in again automatically when it resets. Activate the cashback before it expires and have it wagered 1x in Casino games before withdrawing, or it is lost.
Live Cashback
Live Cashback is available to all VIP levels after opt-in. Its week runs from Sunday 7:00 pm ET to the following Sunday 6:59 pm ET. The reward is 25% of your weekly real-money bets minus real winnings in the Live Casino, with a minimum of 1.50 CAD and a maximum of 300 CAD. Bonus funds do not count.
Activate it before expiry and complete 1x wagering before withdrawal, or entitlement is voided. The general maximum-bet rule does not apply to Live Cashback or Daily Cashback.
Sports promotions
Our named Sports offers include Sport First Deposit Bonus, Sport Crypto Welcome Bonus, Weekly Reload, Crypto Weekly Reload, Sport Cashback, Bore Draw, the Bet Builder offer, Early Payout and Parlay Boost. Each has its own conditions.
Bonus Terms
Rule precedence
Each promotion's own terms take precedence over the general bonus rules when conditions differ. We limit each offer to one bonus per person, family, household address, telephone number, personal or shared computer and IP address. Every bonus has a wagering requirement, with the applicable base set by its promotion conditions.
Balance order and deadlines
You wager the real-money balance first, followed by the bonus balance. Casino bonus wagering must be completed within 10 days and sports bonuses within 30 days after receipt. If the relevant period passes, the bonus and derived winnings are voided.
Withdrawal before completion
If you request a withdrawal before the wagering is complete, we void the bonus balance and all winnings derived from it.
Default no-deposit rules
Unless a promotion sets a different rule, a no-deposit casino bonus requires 40x wagering and releases no more than 5x the bonus. Any excess is voided at withdrawal. A 30 CAD bonus can therefore release at most 150 CAD.
Default deposit rules
Unless an offer states otherwise, a deposit casino bonus requires 35x the deposit plus bonus and releases no more than 10x the bonus. Excess winnings are voided when withdrawing. With a 15 CAD bonus, the release limit is 150 CAD.
No-deposit free spins
Winnings from no-deposit free spins are capped at 120 CAD and require 40x wagering.
Game contribution
| Game type | Contribution |
|---|---|
| Slots apart from a small set of exceptions, and scratch cards | 100% |
| All live games | 10% |
| All table and card games | 0% |
| Video poker | 10% |
| Plinko | 10% |
| Crazy Time, Dream Catcher, Dream Catcher First Person and Monopoly | 50% |
| Certain other special games | 10% |
| Excluded games | 0% |
Jackpot Slots, Slingo and bingo cannot be played with bonus funds. A set of prohibited games stays locked for as long as a bonus is active.
Bonus abuse
Promotion abuse includes roulette coverage of 24 or more of the 37 spots, switching from low-weighted to high-weighted games after a large win, and moving from high-risk to low-risk bets after a big win to clear wagering. It also includes two-tier betting, building value with an active bonus for a later cash-out, delaying rounds or bonus features, and exploiting software bugs or failures. Such abuse voids the promotions and their derived winnings and may prevent future participation.
Coins and Shop
Earn Coins
You earn 1 Coin for every 15 CAD wagered on Casino games and receive 5% of each deposit back as Coins. You can also collect them from top places in our in-house tournaments, weekly challenges and one-time challenges.
Shop rewards
In our Shop, Coins can be exchanged for bonus money, free spins and free bets. Purchases are delivered automatically.
Bonus money
Shop bonus money is for our Casino section, not Live Casino, Sports or Virtual Sports. Complete its wagering within ten days. The maximum release is 5x the bonus. With a 15 CAD Shop bonus, no more than 75 CAD can reach the real balance.
Free spins
Activate Shop free spins in your Profile and play them within seven days of purchase. Their winnings become bonus money and must be wagered 40x within ten days. No more than 75 CAD can move to the real balance, and excess winnings are voided.
Free bets
Activate a Shop free bet within 24 hours and use it in full on one Sports bet. Winnings minus the stake enter the real balance and require 3x wagering within 30 days at odds of at least 2.10 per selection.
Challenges, Cups and Wheel of Fortune
Weekly Challenges
When you bet in Sports or Casino, you join automatically. Weekly Challenges have separate Sports and Casino sections, and you can complete either or both in any order. Each Sports Challenge has a minimum bet and counts once the bet settles as won or lost. Every Casino Challenge has a set reward, and harder challenges pay more.
Progress resets every Sunday at 6:59 pm ET. Completing half of a section brings an extra reward.
One-Time Challenges
Complete One-Time Challenges in any order. We add the reward as Coins automatically.
Card Collections
Each team has 11 cards, and there are 20 teams. You receive a free bet for every card bought and a cash reward for each completed team. No-deposit collection rewards release at most 120 CAD for free spins and 5x the bonus for bonus money and free bets.
Cups
Cups use milestones with cash rewards and add an extra reward after all milestones are completed. A Cup cash prize requires 1x wagering on Sports or Casino games before withdrawal.
Wheel of Fortune
Earn one spin for every 150 CAD wagered on eligible Casino games. You can earn up to three spins per day from 7:00 pm ET to 6:59 pm ET and hold ten at once. Wagering with an active bonus does not count.
Every spin awards cash, bonus money or free spins. Winnings from wheel free spins carry 40x wagering. Wheel bonus money also needs 40x, pays out at most 5x the original bonus and must be used within seven days.
Tournaments
Monthly Race entry
The Monthly Race is open to all registered players. It runs from the first day of the month at 7:00 pm ET to the last day at 6:59 pm ET. Only listed games count, and entry requires a deposit of at least 30 CAD.
Regular tournaments
We run Casino and Sports tournaments.
Scoring
Earn 1 point for every 1.50 CAD bet on a qualifying game. Only real-money bets earn points, while bonus bets do not count. The minimum qualifying bet is 0.75 CAD.
Run and reward
The Monthly Race runs only with at least 50 players. The top 10 places receive Coins, credited automatically within 24 hours after the end.
VIP Program
Five levels
| VIP level | What the level includes |
|---|---|
| Beginner | On-site promotions and live chat access |
| Amateur | On-site promotions and live chat access |
| Professional | Personalised offers, higher withdrawal limits and cashback |
| World Class | Personalised offers, higher withdrawal limits, cashback and a personal VIP manager |
| Legend | Personalised offers, higher withdrawal limits, cashback and a personal VIP manager |
How levels change
We determine your level from activity during the 90 calendar days before a withdrawal request. After one month without bets, it drops to the lowest level.
Deposits and Withdrawals
Deposits
Our crypto welcome offers accept Tether, Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Ripple and USD Coin.
We set the minimum and maximum deposit amounts. Any card or payment method used to deposit must be one that belongs to you. Deposits are generally not refunded, although requests in exceptional circumstances may be considered. A refund request must reach customer support within 24 hours of the transaction. A deposit or its bonus cannot be refunded after either has been used for a bet.
Withdrawals
Deposits must be wagered at least 1x before withdrawal. If the amount bet is less than the deposit, we may cancel winnings and retain 10% of the last deposit, with a minimum of 0.75 CAD, or 15% when funding came from a bank card or bank transfer. We may also decline a request unless at least 30 CAD has been wagered in the same calendar month.
Where possible, we return a withdrawal through the method you used to deposit. We try your preferred method but may pay through another available option. Credit-card deposits may be returned to the card as refunds up to the total deposited.
Our financial department handles a request within 3 business days after it is submitted or the last request is paid, once all conditions and checks are complete. Payment may wait for identity, account-balance, source of funds and terms-compliance checks. Every withdrawal also goes through an audit, gameplay review and account verification.
Withdrawal limits
| VIP level | Per day | Per month |
|---|---|---|
| Beginner | 750 CAD | 10,500 CAD |
| Amateur | 750 CAD | 15,000 CAD |
| Professional | 1,200 CAD | 18,000 CAD |
| World Class | 1,500 CAD | 23,000 CAD |
| Legend | 2,300 CAD | 30,000 CAD |
These limits may vary by location and by the VIP level held when the withdrawal is made.
Account balance and inactivity
Your account balance is not a bank balance and earns no interest. After 180 days without login, we may charge an 8 CAD monthly administration fee. If less than 8 CAD remains, we take the full balance, and no further fee applies after it reaches zero.
Account and Verification
Registration
Register in your own correct name and keep your details accurate and up to date. You may hold one account per person, household or address, phone number or e-mail, and IP address.
Duplicate accounts
Duplicate accounts are closed, their promotions are cancelled and their winnings are voided. Processed withdrawals from a duplicate account are reversed and owed back to us.
Login security
Keep your login and password private. Do not use another person's login and password. We prohibit attempts to sell or transfer your account or acquire another person's account. We also prohibit transfers of account-connected assets and claims.
Verification
When requested, provide ID, proof of residence, proof of payment-method ownership and transaction histories. Send the complete information within 30 days. We usually check it within 10 days after a complete response, although complex checks can take longer. We may withhold payments, suspend access or close the account if the deadline is missed. Checks can include a phone call or face verification.
Closing an account
E-mail support to close your account once its balance and pending withdrawals are both zero. If you request closure with a positive balance or pending withdrawal, the funds are voided.
Residents of some countries cannot open an account or add funds, and promotions are closed to residents of some further countries.
Your responsibilities
Before opening or using an account, make sure online gambling is legal where you live. You are responsible for taxes and charges connected with your winnings. Transfers between players are prohibited.
Responsible Gaming
Stay in control
Use gambling as leisure time and entertainment, not as income. Play only with spare money, watch the time and money you spend, and do not chase losses.
Take a break
Contact support when you need a break.
Self-exclusion
Request self-exclusion by e-mailing support. We close the account as soon as practicable. Tell us about any other accounts you hold and do not open new ones.
Independent support
GamCare, Gamblers Anonymous and Gambling Therapy offer advice and support for people affected by gambling.
Parental filtering
Net Nanny is parental-filtering software that can help restrict access by minors.
Age
You must be at least 18 and meet the legal age that applies to you. We cancel winnings gained by underage players.
Customer Support
Contact support
Reach us through 24/7 live chat or by e-mail at [email protected].
Start a complaint
Begin a complaint with support by e-mail. If the initial response does not resolve it, send a detailed written complaint to our complaints team.
Escalate in writing
A detailed complaint includes your account username and the full name registered on the account. Send it from your registered e-mail address, put the complaint reason in the subject line, and provide a detailed summary with relevant dates and times.
Outcome
We provide the outcome within 10 days of receiving the complaint. An unusually complex case may require more time.
FAQ
Which language controls the terms?
If a translation differs, the English version prevails.
Which result controls when the screen differs?
If the result shown on your screen differs, the game server result prevails.
How many withdrawals can be pending at once?
You can have at most 3 pending withdrawals at any time.
What happens to a free bet on a void selection?
A free bet placed on a void selection is re-credited to your account.
Can a free bet qualify for another bonus?
A free bet cannot be used as the qualifying bet for another bonus.
What happens to bonuses if a deposit is refunded?
Before we calculate any refund, all bonuses and winnings in your balance are deducted.